Truman Customer Story Column
"Walking with My Shoulders Back in a T-Shirt"
People who come in with gynecomastia sit a little differently from the start. Their shoulders are rolled inward, and they keep their arms in front of their body. It is a body that has lived that way for a long time. They may have had their posture pointed out, but they have probably never said the reason.
The answer the person I am introducing today wrote for what they most wanted to do after surgery was about that posture: "Walking with my shoulders back when I wear a T-shirt."
Two Things: Aftercare and ComplicationsAs what they worried about most before surgery, they wrote two things, aftercare and complications, and after surgery continued like this: "You explained the aftercare in detail and did the surgery well, so I recovered without complications." However, this is the course this person went through, and what can happen during recovery differs from person to person.
The Actual Schedule Behind the Word "Aftercare"The word aftercare may sound complicated, but what the patient actually has to do is set. Wearing the compression garment properly for the period you are told, not using the upper body for the first two days when there is a risk of bleeding, and coming in on the set dates to have the course checked.
You do not have to touch or tend to the surgical site yourself. The clinic looks after that part. Problems such as seroma, in which fluid collects where tissue was removed, are also items we check while watching the course, and if needed we treat them on the spot.
As their impression on first coming to the clinic, they wrote: "There was a private waiting room? which was nice."
Gynecomastia care always involves the process of uncovering and showing a part you have long kept hidden. In consultation, in the pre-surgery check, and every time we look at the course afterward. The next steps go more smoothly only if there are no other people's eyes from the waiting area onward. This is why the Daegu branch is run mainly with male medical staff and has separated patient routes.
Words Heard in the Recovery RoomAs a memorable moment during surgery, they wrote: "I liked that you told me it looked better than before surgery."
This was not a conversation in the operating room. I go in after the anesthesia has taken effect, and I tell you about the result in the recovery room after the surgery is finished. They remembered what was said there.
Pulling Your Shoulders BackTo others with the same concern, they left the words that if it does not interfere with daily life, it is better to stop agonizing and do it. This is their experience, and whether to have surgery is something to judge after confirming your condition through an examination.
The answer this person left in the last box was a single word. It said "trust."
