There Are People Too Embarrassed to Come

Author : 문철 원장August 3, 2026 at 11:58 AM 1
Truman Customer Story Column

There Are People Too Embarrassed to Come

If you ask what the biggest barrier is to coming to a clinic for gynecomastia, it's easy to think of pain or cost. But after long time in the consultation room, you come to know. What truly held so many people back for years is something else.

Embarrassment.

Going to a clinic because of your chest. Having to tell someone about it, show it, explain it. As a man, that is that hard.

Nurses Attending Embarrassed Cus… 2 K 202607301512

 

His worry was that too

When I asked what he worried about most before surgery, this patient's answer was neither pain nor result. It was that it felt bothersome to go, and embarrassing.

I think it's an honest answer. Gynecomastia is often not painful, so there's less urgency, and that makes the feeling of embarrassment the last threshold that halts one's steps. I've seen many people linger before that threshold for years.

"Less embarrassing because there were only male staff"

This is the answer this patient left to the item asking how it was once he came to the clinic.

Here lies the reason TRUEMAN carries the name "men's clinic." From reception to consultation, surgery, and recovery, not creating situations that embarrass a male patient. For us, it's part of the care. Among fellow men, bringing up a chest matter becomes a little less difficult.

I approach every surgery with the heart that a member of our own family is having surgery. I also regularly train the staff in kindness and in an attitude of thinking from the patient's point of view, and I believe it's thanks to this that we often hear such praise.

 

After that, it was brief

This patient's review was, on the whole, short. He said there was nothing particularly memorable during surgery, nor anything in particular he wanted to do after. But to others with the same worry, he left a word: "Less painful than expected."

This is his experience, and pain and recovery can differ from person to person. Whether to have surgery, too, is best decided after confirming your own condition through an examination.

Still, I liked this short review. Because it means that a man whose biggest worry was embarrassment passed through it so uneventfully that afterward he had nothing in particular to write.

To add one thing: I don't think surgery is the end. If anything, I manage things more closely from right after surgery than before, and afterward I care for the patient while watching the course over a long time. Giving the trust that whenever there's a problem, contacting us resolves it—I think that's the debt a clinic owes to someone who came in spite of embarrassment.

If you've been putting it off for years out of embarrassment, you may come just as you are. I hope you won't worry alone but will come once and have a conversation. I sincerely want to help.