Before deciding on surgery, the word that surfaces most often boils down to a single thing.
"I was worried it would hurt a lot"
That was the first line of the review, word for word.
It is the most honest answer, and the most relatable one.
Pain is where the gap between what you imagine before deciding and what you actually experience is widest, and clearing away that heavy, imagined fear as quickly as possible is the first job of the pre-operative consultation.