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Trueman Customer Story Column

What a Simple “Don't Worry” Left Behind

Author : Dr. Sang-gyu KimJune 24, 2026 at 01:51 PM 6
Truman Customer Story Column Surgery Date 2026-04-04

What a Simple “Don't Worry”
Left Behind

Surgery is never a matter of technique alone.

A single word offered at the patient's most anxious moment can change how the entire surgery is remembered. Today we share the story of one patient whose greatest fear was aftereffects — until a few words from the medical team put his mind at ease.

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What Worried Him Most

Aftereffects were his biggest worry

What weighed on this patient most before surgery was the possibility of aftereffects.

The worry of what might happen if something went wrong. But he told us the clinic, the surgeon, and the nursing staff looked after him so well that the worry simply disappeared.

Fear grows in the empty space where information is missing. Filling that space with thorough explanations and people who stay by your side — that is our job.

First Impressions

A first atmosphere that never felt heavy

On his first visit, what he remembered was an unexpected lightness.

“The atmosphere wasn't heavy at all, the staff were all friendly, and they walked me through the consultation in detail without pausing once — it was wonderful.”

The footsteps that carry a chest concern into a clinic are usually heavy ones. So from the very first moment, we try to create an atmosphere that lifts even a little of that weight.

During Surgery

“It'll be over soon, so don't worry”

When we asked about the most memorable moment during surgery, the answer was a single sentence.

What stayed with him most was being told, “It'll be over soon, so don't worry.”

Everyone feels tense on the operating table. In that moment, a word of reassurance from someone at your side becomes the memory that lasts the longest. That is why we make sure never to forget that one small sentence.

After Surgery

“I want to wear nicer clothes, all kinds of them”

When we ask what patients want to do first after surgery, the answers are usually modest.

He said he wanted to “wear nicer clothes more often, and try all kinds of different styles.” For those facing the same concern, he added, “If you're hesitating like I was, I'd encourage you to go ahead with the surgery.”

The simple joy of picking out what to wear — Trueman Incheon will help you take back that small piece of everyday life.

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Dr. Sang-gyu Kim
ABOUT THE AUTHOR
Dr. Sang-gyu Kim
Incheon Branch · Ph.D. in Medicine · 3,000 Gynecomastia Cases · 25 Years of Surgical Practice
# Former Gangnam Plastic Surgery Director# A Doctor Who Had the Surgery# 3,000 Gynecomastia Cases · 25 Years
Key Background
  • · Ph.D. in Medicine
  • · Board Certified, Seoul St. Mary's Hospital, The Catholic University of Korea
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"25 years of surgical practice and 3,000 gynecomastia cases. I am committed to safe results, backed by proven experience."
"Most patients at Trueman Incheon come to us through a referral or word of mouth from someone we have operated on. As a meticulous, perfectionist specialist, I sculpt the male chest safely and carefully, with confidence in the surgery, to meet what our patients expect."
  • · Former Director, Beauty Line Plastic Surgery, Cheongdam-dong, Seoul
  • · Advanced Program in Health Policy, Seoul National University Graduate School (2013)
  • · Adjunct Professor, Korea University Anam Hospital
  • · Deputy Director, International Medical Center, Yanda International Hospital (Yanjiao, near Beijing, China)
  • · Member, Korean Society of Breast Aesthetic Surgery
  • · Member, Korean Society for the Study of Liposuction (KSSL)
  • · Member, International Society of Obesity and Body Contouring
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