Truman Customer Story Column
"Walking with My Shoulders Back, Going to the Pool Comfortably"
This is the answer written by someone who had gynecomastia surgery in June, in the box for what they wanted to do after surgery: "Walk with my shoulders back. Go to the pool comfortably."
People who have lived with gynecomastia for a long time often show it first in their posture. They walk with their shoulders rolled inward, avoid places where people swim, and put on one more layer even in summer. Many of them cannot remember when that habit began.
What made this person put off surgery was the result. "I worried there would be no difference after the surgery."
Gynecomastia is a matter of glandular tissue. Unlike fat, it does not shrink with exercise or weight control. So before surgery, we first check the amount and distribution of the tissue and the difference between the left and right sides through ultrasound and examination. Because the skin stays where the tissue has been removed, we also look at how the remaining skin will settle. This person wrote that there was a clear before-and-after difference and that they were satisfied with the result. The course differs from person to person depending on the amount removed and the condition of the skin.
Words That the Doctor Wants It MoreAs words that stayed with them, this person wrote: "Hearing that it would be done as meticulously as possible, and that the doctor wants a good surgical result even more than the patient does, raised my trust."
That conversation took place in the consultation room before surgery. The surgery is performed under sedation, and the operating surgeon enters the operating room after the anesthesia is complete. The places where we exchange words with patients are the consultation room and the recovery room. In the box asking about their first impression, they wrote that the guidance was kind and that they appreciated being told about each next step in turn. People who come in with gynecomastia often arrive not knowing what to ask first, so we bring up the order of tests and the process for confirming national health insurance coverage ourselves.
Straightening the ShouldersTo others with the same concern, this person wrote that it is easier on the mind to just have it done rather than agonize over it. This is their experience; whether your condition requires surgery is something to judge after confirming your own condition through an examination.
They left the box for requests blank. This summer at the pool, I hope they do just as they wrote.
