They Asked Everything Before Deciding

Author : Dr. Sang-gyu KimAugust 18, 2026 at 11:10 AM 0
Truman Customer Story Column

They Asked Everything Before Deciding

Asked what worried them most before surgery, this person answered not in sentences but in items: the prognosis after surgery, complications, and the burden.

I thought it was an organized answer. Only someone who has thought about it for a long time writes like that.

 
 
When Worry Is Organized into Items

A consultation flows differently with someone who says vaguely that they are afraid and with someone who names three specific points. The latter already has a checklist.

The three items they wrote are also the points people considering this surgery most often raise: what the shape will be afterward, how likely it is that something goes wrong, and whether this is something they can take on. None can be answered lightly, and we do not answer them all at once either.

궁금한 것을 다 물어보고 결정하셨습니다

 
 
Why We Set Aside a Separate Time for Questions

Of their first visit they wrote briefly, "They gave a kind consultation," and added, "They answered the questions I'd been wondering about."

Gynecomastia is a condition in which questions do not come easily in the consulting room. The situation of having to show your body is itself a burden, and many want it over quickly. So after finishing our explanation, we set aside a separate time for questions. What comes up then tells us what the consultation did not cover.

Information found by searching cannot tell you whether it applies to your body. Bringing your questions in as they are is far faster.

 
 
When Wearing Thin Clothes in Summer

For what would change after surgery, they wrote: "I think it'll be nice to feel less burdened wearing thin clothes in summer."

Put in one sentence, what changes with this surgery is generally this kind of thing. Not that life is transformed, but that a calculation you used to run when choosing clothes disappears. If it was a calculation repeated daily, I think that is change enough.

To others with the same concern, they left a short impression that the surgery was good. That is the result they experienced, and course and satisfaction present differently in different people. Whether surgery is needed, and whether now is the right time, is something to decide after confirming your condition through an examination.

Since this is someone who came in with their worries organized into three, I hope they will also jot down questions as they arise during recovery and ask them at their visits.

Dr. Sang-gyu Kim
ABOUT THE AUTHOR
Incheon Branch · Ph.D. in Medicine · 3,000 Gynecomastia Cases · 25 Years of Surgical Practice
# Former Gangnam Plastic Surgery Director# A Doctor Who Had the Surgery# 3,000 Gynecomastia Cases · 25 Years
Key Background
  • · Ph.D. in Medicine
  • · Board Certified, Seoul St. Mary's Hospital, The Catholic University of Korea
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"25 years of surgical practice and 3,000 gynecomastia cases. I am committed to safe results, backed by proven experience."
"Most patients at Trueman Incheon come to us through a referral or word of mouth from someone we have operated on. As a meticulous, perfectionist specialist, I sculpt the male chest safely and carefully, with confidence in the surgery, to meet what our patients expect."
  • · Former Director, Beauty Line Plastic Surgery, Cheongdam-dong, Seoul
  • · Advanced Program in Health Policy, Seoul National University Graduate School (2013)
  • · Adjunct Professor, Korea University Anam Hospital
  • · Deputy Director, International Medical Center, Yanda International Hospital (Yanjiao, near Beijing, China)
  • · Member, Korean Society of Breast Aesthetic Surgery
  • · Member, Korean Society for the Study of Liposuction (KSSL)
  • · Member, International Society of Obesity and Body Contouring